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Contact us

To save time our website contains lots of useful information. We have answered a selection of our most Frequently asked questions relating to your Hilton HHonorsTM Platinum Visa®.

Online help

Take a look to see if we can answer your query in our Frequently asked questions

Hilton HHonors Platinum Visa Card Customer Services

In the UK call 0844 251 1000. From abroad call +44 1604 269 017

Lines are open from 8am to 8pm Monday to Saturdays and 9am to 5pm on Sundays.
Outside of these hours an automated service operates.

To transfer a balance

Call 0844 251 1000 (new customers only)

To apply by phone

Call 0800 158 2821

To apply for additional cards on your account

Call 0844 251 1000



*For BT residential customers, calls will cost no more than 5.5p per minute, plus 12.5p call set-up fee (current at June 2011). The price on non-BT phone lines may be different. Calls may be monitored or recorded in order to maintain high levels of security and quality of service. Lines are open 8am – 8pm, Mon – Sat and 9am – 5pm Sun.